Privacy Policy
This Privacy Policy explains how OurFaces Import & Export, LLC handles personal information submitted through this website and certain technical information processed when the site is used.
Effective date: October 16, 2026
Information you provide
When you use the Contact form, we may receive:
- your name and email address;
- your organization, if you choose to provide it;
- the inquiry category you select; and
- the message and other information you choose to include.
Technical information
The website infrastructure receives standard web-request information needed to deliver and secure the site. For example, an IP address may be processed for anti-abuse rate limiting, and our hosting provider may process standard request information such as timestamps, browser or device details, and network information in its service logs.
How we use information
We use information collected through the site to:
- receive and respond to inquiries;
- communicate about OurFaces services, projects, or business opportunities when requested;
- operate, protect, troubleshoot, and improve the website; and
- prevent spam, abuse, or misuse and comply with applicable legal obligations.
Service providers and sharing
OurFaces uses service providers to operate this website. The site is hosted using Vercel infrastructure, and Contact-form messages are transmitted to OurFaces through Zoho email services. These providers may process information as needed to provide their services. We do not sell personal information, and we do not use information submitted through this site for targeted advertising. We may disclose information when required by law, to protect rights or security, or in connection with a legitimate business transaction.
Cookies, analytics, and advertising
As of the effective date above, OurFaces does not use advertising cookies, behavioral-tracking pixels, or analytics scripts implemented through the website code. Hosting and security providers may use technical mechanisms or logs necessary to deliver, protect, and maintain their services. If our practices materially change, this policy will be updated.
Retention
Contact messages may be retained in OurFaces business email and records for as long as reasonably necessary to respond to the inquiry, maintain appropriate business records, resolve disputes, protect the site, or satisfy legal obligations. Service-provider logs are retained according to the providers' applicable policies and configurations.
Your choices and privacy requests
Depending on applicable law, you may have rights concerning personal information about you, which may include requesting access, correction, or deletion. We may need to verify a request before acting on it. To make a privacy request, Email us at info@ourfaces.net or call (860) 580-6814.
Children
This corporate website is not directed to children, and OurFaces does not knowingly solicit personal information from children through the Contact form. If you believe a child has provided personal information through the site, please contact us so we can review the matter.
Security
We use reasonable administrative and technical measures appropriate to the website and the information it processes. No internet transmission or electronic storage method can be guaranteed to be completely secure.
Changes to this policy
We may update this Privacy Policy as the website, business, service providers, or legal requirements change. The effective date at the top of this page will be updated when appropriate.
Contact
Email us at info@ourfaces.net or call (860) 580-6814.